If you feel that you have received feedback that was too harsh or was unwarranted, Watchliquidators will consider the removal of such feedback under our new "mutual removal policy". Watchliquidators has provided an e-mail address designed for eBay buyers requesting "mutual feedback removal" to avoid future buying problems, and we will take such requests under advisement. Until we reach a decision, there is nothing that can be done about feedback that has already been left on your buyers account. Please email feedback@watchliquidators.com