If you feel you have an issue with Watch Liquidators or your winning auction item, simply contact us at ted@watchliquidators.com and remember to include your auction number. If you do not get a response within 72 hours, you may have an email Spam problem and you should call 623-580-1900 and ask for Ted. We have a 100% customer satisfaction guarantee and will gladly exchange your item in the first 72 hours.
Should you choose not to contact us and to leave us negative feedback on eBay, before attempting to resolve the problem directly in the above stated manner, we will accept that as your choice for a final resolution to the matter.